Privacy Statement

This privacy statement was last updated on 07/04/2022 and applies to citizens and legally permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we collect through https://www.in2Coaching.nl about you. We recommend that you read this statement carefully. In our processing, we comply with the requirements of privacy legislation. Among other things, this means that:

• we clearly state the purposes for which we process personal data. We do so through this privacy statement;
• we aim to limit our collection of personal data to only those personal data necessary for legitimate purposes;
• we first seek your explicit consent to process your personal data in cases where your consent is required;
• we take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
• we respect your right to provide access to, correct or delete your personal data at your request.

If you have any questions or want to know exactly what data we hold on you, please contact us.

 1. Purpose, data and retention period

We may receive or collect personal data for a number of purposes related to our business, including the following: (click to expand)

1.1 Contact - by phone, mail, e-mail and/or web forms

For that purpose, we use the following personal data:

• Name, address and city
• E-mail address
• Location
• Phone number

The basis on which we may process this data is: After granting permission.

Retention period

We keep this data for the following number of months after termination of the service: 3 months.

1.2 Payments

For that purpose, we use the following personal data:

• Name, address and city
• E-mail address
• Username, passwords and other account-specific data
• Phone number

The basis on which we may process this data is: After granting permission.

Retention period

We keep this data for the following number of months after termination of the service: 3 months.

1.3 Registering an account

For that purpose, we use the following personal data:

• Name, address and city
• E-mail address
• Phone number

The basis on which we may process this data is: After granting permission.

Retention period

We keep this data only until the service has ended.

1.4 Newsletters

For that purpose, we use the following personal data:

• Name, address and city
• E-mail address

The basis on which we may process this data is:

After granting permission.

Retention period

We keep this data only until the service has ended.

1.5 To provide service for services or products to that a customer wants to buy or has bought

For that purpose, we use the following personal data:

• Name, address and city
• E-mail address
• Location
• Phone number

The basis on which we may process this data is: After granting permission.

Retention period

We keep this data only until the service has ended.

1.6 To comply with legal obligations

For that purpose, we use the following personal data:

• Name, address and city
• E-mail address
• Username, passwords and other account-specific data
• Phone number

The basis on which we may process this data is: To comply with a legal or regulatory obligation.

Retention period

The retention period is set based on the following objective criteria: 7 years.

1.7 Collection and analysis of statistics for website improvement

For that purpose, we use the following personal data:

• Location

The basis on which we may process this data is: After granting permission.

Retention period

The retention period is determined based on the following objective criteria: We use Google Analytics and is completely anonymous.

2. Cookies

Our website uses cookies. For more information on cookies, please refer to our Cookie policy.

We have entered into a Processor Agreement with Google.

Google may not use the data for other Google services.

The inclusion of full IP addresses is blocked by us.

3. Security

Personal data security is of great importance to us. We take appropriate security measures to limit misuse of and unauthorised access to personal data. For example, we ensure that only the necessary persons have access to your data, that access to the data is protected and that our security measures are checked regularly.

4. Third-party websites

This Privacy Statement does not cover third-party websites referred to through links on these websites. We do not guarantee that these websites will handle your personal data in a reliable and secure manner. We encourage you to read the privacy statements of these websites before using them.

5. Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes. Moreover, we will also actively inform you whenever possible.

6. Accessing and modifying your data

If you have any questions or want to know what personal data we hold about you, please contact us. You can contact us using the details below. You have the following rights:

• You have the right to know why your personal data is needed, what happens to it and how long it is kept.
• Right of access: you can request to see the data we process about you
• Right to rectification and supplementation: you have the right to supplement, correct, delete or block your personal data whenever you want.
• If you give us consent to process your data, you have the right to withdraw that consent and have your personal data deleted.
• Right to data portability: you have the right to request all your personal data from the Controller and transfer it in its entirety to another Controller.
• Right to object: you can object to the processing of your data. We will comply with this unless there are legitimate grounds for processing.

Make sure you always clearly state who you are so that we can be sure we are not changing or deleting data of the wrong person.

7. Filing a complaint

If you are not satisfied with the way we handle (complain about) the processing of your personal data, you have the right to lodge a complaint with the Personal Data Authority.

8. Contact information

In2Coaching

Boechorsthof 25
2201 XM Noordwijk
Netherlands
Website: https://www.In2Coaching.nl
E-mail: info@In2Coaching.nl
Phone number: 085 8769 377

Annex

LearnDash LMS

We collect information about you during the purchase process of an online training course (Woocommerce), as well as information related to your course progress and quiz performance.

What we collect and store

When you buy from us, we ask you to provide an e-mail address. We use this information for purposes such as:

-To send you information about your account and order

-Create your account for our LMS When you create a free account, we store your e-mail address. We store information about you for as long as your account exists. We will store course progress, including completion status, quiz scores, assignments and/or essay submissions (if applicable). We will also store comments on courses, lessons, topics, assignments and essays if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide to us. For example, both administrators and group leaders have access to:

-Order information such as your enrolled courses, course progress and username/email address. Any additional information added in your WordPress user profile may also be visible to the administrator(s).

What we share with others

In this section, you should specify with whom you share data and for what purpose. This may include, but is not limited to, analytics/reporting tools, marketing services (such as email services like Active campaign), payment gateways, gamification programmes and third-party inclusions. We share information with third parties that help us deliver our orders and shopping services to you; Woocommere.